Great Expectations Realty Testimonials

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Jena and her team are the best!

We were new to buying a home, but didn't have to worry as Jena was with us every step of the way. Experienced! Professional! and Fast. We closed on our new home in just 13 days! We highly recommend Great Expectations Realty!!

Sharon Boone

Jena is a true professional.

She was careful to walk us through each step of listing and selling our home so that we fully understood the process. She made the process convenient and seamless. If you are looking for a truly hands on broker, look no further. We will be recommending Jena and her team to our friends and family.

Matthew Turner

We cannot say enough about Jena.

She was wonderful to work with and exceeded our expectations! She is extremely knowledgeable, professional and responsive to all questions. She made the sell of our home, inspection process and closing seamless.

Lori Robinson

Great Expectations did exactly what they advertise : they sold our parents’ house and everything in it!

We were overwhelmed with 55 years worth of collections, but Jena and company organized it all and then sold it all, either at the estate sale or later at auction. In addition, the house sold quickly and easily due to great advertising and the knowledgeable and professional staff. Our experience was “great” and it exceeded all our “expectations”! Highly recommended!

Joyce Schneider

Very good experience and very knowledgeable about our neighborhood.

We got very close to our listing price and had multiple back-ups offer if the primary one did not work out. Worked with us all thru closing.

user96825845

Once you speak with Jena you know you have someone who is going to do all she can to excel your expectations.

Her knowledge and tenacity in Real Estate is evident from the get go. Making the process easily understood, continuously updated and the paperwork simple is something I appreciated and thank her for. My husband and I have no hesitation recommending Jena for any and all real estate needs you may have.

jpmetros

When we decided to sell our home and travel in an RV, we listed with Jena.

The decision to list with her was heavily influenced by the fact that she could sell all our "old stuff" and then sell our house. She conducted an estate sale in conjunction with an open house while we were traveling, and everything went very smoothly. Before meeting Jena, we talked to a couple of other estate sale people who had numerous restrictions regarding what they would and would not do. Jena took care of it all...if something didn't sell at the estate sale, she took it to her facility and sold it at auction. She completely cleaned out the house and tidied up before leaving. This was HUGE for us, since we were many miles away at the time. She even deposited the proceeds check directly into our bank account. Jena also had great recommendations for services such as lawn care and minor repairs and was always willing to make the arrangements or make the introductions. She is very knowledgeable about the local real estate market. She always kept us well informed during the house sale process and was an absolute pleasure to work with!

rlottk

We tried to sell by owner until we got frustrated and a friend referred us to Jena.

We we're worried we would make less but she showed us we had under valued it and we actually made more!

vrz consulting

The most wonderful realtor has such knowledge.

I highly recommend her from the start to the finish she always there for you. We love her!! She sold our restaurant in 1 day The same for our house and bought a new one from her.

suejlapentola

When we decided to sell our home and travel in an RV, we listed with Jena.

The decision to list with her was heavily influenced by the fact that she could sell all our "old stuff" and then sell our house. She conducted an estate sale in conjunction with an open house while we were traveling, and everything went very smoothly. Before meeting Jena, we talked to a couple of other estate sale people who had numerous restrictions regarding what they would and would not do. Jena took care of it all...if something didn't sell at the estate sale, she took it to her facility and sold it at auction. She completely cleaned out the house and tidied up before leaving. This was HUGE for us, since we were many miles away at the time. She even deposited the proceeds check directly into our bank account. Jena also had great recommendations for services such as lawn care and minor repairs and was always willing to make the arrangements or make the introductions. She is very knowledgeable about the local real estate market. She always kept us well informed during the house sale process and was an absolute pleasure to work with!

rlottk

Awesome people to work with.

Helped a elderly couple sell the content of their home and worked hard to sell their home. Always keep in communication with them with updates. Professional in every way! Highly recommended

primo1969

The most wonderful realtor has such knowledge.

I highly recommend her from the start to the finish she always there for you. We love her!! She sold our restaurant in 1 day The same for our house and bought a new one from her.

suejlapentola

After we contacted Jena and request to list our building for sale it took two days for her to get the listing ready for advertising and one day to get a firm offer from a potential buyer.

The closing was done 45 days later. This is a very organised and professional real estate company.

lapentola1

Jena Baker-Dennis and the team at Great Expectations Realty were very professional did a fantastic job with sale of my Mother's home.

My Mother moved into a assisted living community which left a house full of a life time of possessions and furniture. With no time or places to take all of contents of her home Jena and her team organized and sold the entire contents of the house, professionally cleaned the house, had the yard professionally groomed and put the house on the market! She sold the house, dotted the I's and crossed the T's in a quick fashion. I am very grateful to her experience and professional skill. Thank you, Alan

amccully

Sold!

They did exactly what the said they would do. Always w/ us every step of the way. I can't believe how they went above and beyond in selling our property. You want to sell? Use them. You want to buy? Use them. We will again

Heather call

Google needs more stars ⭐️ I’ve used GE both as a consignor and as a consumer and have attended so many auctions and estate sales by other companies through the years but Great Expectations is by far the best.

They’re organized, efficient, protective over their customers and the whole staff is absolutely the most pleasant to deal with. I highly recommend them for consignment or if you want to enjoy the Auction experience.

OPEN HOUSE OPTICS 904-505-3310

We cannot say enough about Jena.

She was wonderful to work with and exceeded our expectations! She is extremely knowledgeable, professional and responsive to all questions. She made the sell of our home, inspection process and closing seamless.

Lori Robinson

Jena and the Great Expectations Realty team did an awesome job for my family!

My mother was selling her home of 30 years to live closer to me. Jena predicted that people coming through the estate sale often become the home purchaser. That's exactly what happened! Jena's kind attitude and attention to the myriad of details made all of this possible.

Inner Lotus

Jena Baker-Dennis and Great Expectations Realty made my experience of downsizing and selling my house and goods easy and rewarding.

I highly recommend Jena and her team to all.

Lori Parisi

Jena and her team are the best, They managed two sales and a purchase of Real estate for us on in one year, Highly recommend

Manuel Talavera

Jena helped us navigate the in's and out's of finding and purchasing our home.

Her knowledge of the local housing market is extensive while staying within our parameters financially and housing requirements. Jena was able to negotiate a price reduction on our behalf that was quite a large amount and greatly appreciated. Her experience and vast knowlegde in all aspects of real estate,also helped us vacate the rental contract we were in, which with her advice was a easy transition. Apart from being a beautiful person both inside and out Jena is sharp as a whip and advocates for her clients in all aspects. My family and I hold Jena in very high esteem and feel blessed to know her.

patriciamet13

Jena and her team are the best!

We were new to buying a home, but didn't have to worry as Jena was with us every step of the wayl. Experienced! Professional! and Fast. We closed on our new home in just 13 days! We highly recommend Great Expectations Realty!!

Sharon Boone

After we contacted Jena and request to list our building for sale it took two days for her to get the listing ready for advertising and one day to get a firm offer from a potential buyer the closing was done 45 days later, This is a very organised and professional real estate Company.

lapentola1

Having a complicated estate to sell from hundreds of miles away, I could not have done it without Jena and her team.

They handled massive estate sales, made sure there were services in place, superior marketing to global audience - all seamlessly and efficiently carried out. To anyone seeking a real estate agent in the area, I would say you simply cannot do better than go with Great Expectations Realty.

Faith Dougherty

We had a Wonderful experience with Kate looking for our forever home.

..She is dedicated and knowledgeable about Real Estate and really listens to your bucket list for the home you are looking to buy... She's there on a moments notice too 😉 If we ever have to move again, she's out gal !!! But right now moving from Michigan and back to Florida, move is not a good word for us 😁 Anyway if you're looking for a EXCELLENT Realtor, look no further, you've found her in Kate Burt !!!💯 Sincerely.... George and Debi Phillips

George & Debi Phillips

Jena with Great Expectations Realty offered an excellent service when recently selling our business property.

She is professional, efficient and excellent at communicating with us on every aspect of the process. She offered great advice and was really supportive in helping the sale progress in a agreed upon time frame. We would highly recommend her and will use her for any future real estate

danijelapope

Jena with Great Expectations Realty offered an excellent service when recently selling our business property.

They were professional, efficient and excellent at communicating with us on every aspect of the process. They offered great advice and were really supportive in helping the sale progress in a agreed upon time frame. We would highly recommend them and will keep them in mind for any future real estate endeavors.

Danijela Pope

Excellent, this is the second time that we had Jena selling real state for us in one year we got two offers the first day and closed with in 60 days, she also found a new home for us and closed in 3 weeks, Her whole group is great, highly recommended

lapentola1

Jena and the team at Great Expectations recently worked with me on a real estate sale and an estate auction.

I had dreaded the whole experience - but Jena was professional and extremely helpful through the whole process. ALL the employees at Great Expectations were the best !!! If anyone needs a truly honest and hard working team - they are who you want to use. 5+ stars !!!

Donna Bailey

Great Expectations did exactly what they advertise : they sold our parents’ house and everything in it!

We were overwhelmed with 55 years worth of collections, but Jena and company organized it all and then sold it all, either at the estate sale or later at auction. In addition, the house sold quickly and easily due to great advertising and the knowledgeable and professional staff. Our experience was “great” and it exceeded all our “expectations”! Highly recommended!

Joyce Schneider

She made this as simple and painless as possible.

Any time something will sign they brought me the documents. They mailed me the checks. This was an awesome experience and would use them people again for sure!

nursewee

Jena with Great Expectations Realty offered an excellent service when recently selling our business property.

She is professional, efficient and excellent at communicating with us on every aspect of the process. She offered great advice and was really supportive in helping the sale progress in a agreed upon time frame. We would highly recommend her and will use her for any future real estate endeavors.

danijelapope

Jena and the rest of the GE Realty Team are absolutely top notch!

Their professionalism, expertise, and attention to their clients are unsurpassed by anyone in town! The experience I had with my estate sale and property sale was handled so wonderfully, and I could not have been happier or more satisfied!

jonups378

Working with Jena specifically and Great Expectations Realty in general was a memorable experience.

Jena and her team addressed every problem concerning the selling of my house and the auction of my goods with calm expertise and immense good will, transforming difficult situations into a smooth path. I heartily endorse and recommend Jena and her team to all. She has blessed my life.

parisilori4

Sold!

They did exactly what the said they would do. Always w/ us every step of the way. I can't believe how they went above and beyond in selling our property. You want to sell? Use them. You want to buy? Use them. We will again

Heather Call

From the very first moment Jena came for consultation, her extraordinary character, knowledge and work ethics were evident.

She and her staff handled a very complex estate from liquidating contents, to hosting marketing events, to staffing the empty dwelling, and everything in between. Since I live far from the estate to be sold, it was particularly comforting that Jena was available to handle every issue. The marketing skills Jena uses provide extraordinary coverage and are quite impressive. Her guidance was always thoughtful. It took a very special person to sell this extremely unique house and she did it!

Ddough2309

Wonderful agent, confident, knowledgeable and always looking out for our best interest.

I will recommend her to anyone, was lucky to have her as our agent.

zuser20160924155119647

My experience was as an unrepresented buyer working with Jena as the sellers realtor.

She was very professional, extremely helpful and responsive, and overall just a pleasure to work with. She went above and beyond my expectations and made the home buying experience a smooth and enjoyable one.

hope scollan

Excellent, this is the second time that we had Jena selling real state for us in one year we got two offers the first day and closed with in 60 days, she also found a new home for us and closed in 3 weeks.

Her whole group is great, highly recommended.

lapentola1

Jena handled the estate sale and sale of a home for my elderly neighbors who had to go to assisted living.

She was very professional and always looked out for their best interests. She is extremely caring and compassionate which is hard to find these days. I would definitely recommend Jena/Great Expectations to anyone needing these types of services.

Erin Pagliei

Wonderful agent, confident, knowledgeable and always looking out for our best interest.

I will recommend her to anyone, was lucky to have her as our agent.

zuser20160924155119647

Jena and her team did an excellent job for us finding the right home for us.

They were so helpful and just did a wonderful job representing us. Looking forward to working with them again in the near future.

badrynka

Jena and the rest of the GE Realty Team are absolutely top notch!

Their professionalism, expertise, and attention to their clients are unsurpassed by anyone in town! The experience I had with my estate sale and property sale was handled so wonderfully, and I could not have been happier or more satisfied!

jonups378

Absolutely the most outstanding agency in St Augustine.

If you need someone to handle an estate sale, home sale, or both, look no further! Jena Baker and her team are the best!

Benjamin Troemel Jr

Once you speak with Jena you know you have someone who is going to do all she can to excel your expectations.

Her knowledge and tenacity in Real Estate is evident from the get go. Making the process easily understood, continuously updated and the paperwork simple is something I appreciated and thank her for. My husband and I have no hesitation recommending Jena for any and all real estate needs you may have.

jpmetros

Jena and her team with Great Expectations Realty offered an excellent service when recently selling our business property.

They were professional, efficient and excellent at communicating with us on every aspect of the process.They offered great advice and were really supportive in helping the sale progress in a agreed upon time frame. We would highly recommend them and will keep them in mind for any future real estate endeavors.

Andrea Batchelder

Jena Baker-Dennis and the team at Great Expectations Realty were very professional did a fantastic job with sale of my Mother's home.

My Mother moved into a assisted living community which left a house full of a life time of possessions and furniture. With no time or places to take all of contents of her home Jena and her team organized and sold the entire contents of the house, professionally cleaned the house, had the yard professionally groomed and put the house on the market! She sold the house, dotted the I's and crossed the T's in a quick fashion. I am very grateful to her experience and professional skill. Thank you, Alan

amccully

Working with Jena specifically and Great Expectations Realty in general was a memorable experience.

Jena and her team addressed every problem concerning the selling of my house and the auction of my goods with calm expertise and immense good will, transforming difficult situations into a smooth path. I heartily endorse and recommend Jena and her team to all. She has blessed my life.

parisilori4

Jena and the other folks at Great Expectations Realty not only met but exceeded our expectations and made selling this property (which was unique and presented many challenges) as easy as possible for the estate.

Jena handled all aspects of getting the house ready for sale, ensuring it was maintained properly while listed, assisted with insurance and other matters including staging and an in-house property manager. She saved all involved a lot of time and worry.

Andrea Batchelder

Excellence.

If they can sell my property, they can sell anything. Always available to answer any questions that we had, and there were many! Jena and her team went to every city meeting and went above and beyond. Will use again and again

Heather Call

Having a complicated estate to sell from hundreds of miles away, I could not have done it without Jena and her team.

They handled massive estate sales, made sure there were services in place, superior marketing to global audience - all seamlessly and efficiently carried out. To anyone seeking a real estate agent in the area, I would say you simply cannot do better than go with Great Expectations Realty.

Faith Dougherty

Jena and her team with Great Expectations Realty offered an excellent service when recently selling our business property.

They were professional, efficient and excellent at communicating with us on every aspect of the process.They offered great advice and were really supportive in helping the sale progress in a agreed upon time frame. We would highly recommend them and will keep them in mind for any future real estate endeavors.

Danijela Pope

Absolutely outstanding and the best!

Jena and Great Expectations was a blessing! We contracted her to complete the estate sale and house sale and we are so glad we did! Everything was handled in a professional and superb manner. The estate sale was held within one month of our initial contact and the house was sold within 2 months of completion of estate sale. Communication was thorough and timely. We highly recommend Jena and her team to all -- you will be impressed!

bhtroemel

Jena Baker-Dennis and Great Expectations Realty made my experience of downsizing and selling my house and goods easy and rewarding.

I highly recommend Jena and her team to all.

Lori Parisi

Jena and her team helped us navigate the in's and out's of finding and purchasing our home.

Their knowledge of the local housing market is extensive while staying within our parameters financially and housing requirements. Jena was able to negotiate a price reduction on our behalf that was quite a large amount and greatly appreciated. Her experience and vast knowlegde in all aspects of real estate,also helped us vacate the rental contract we were in, which with her advice was an easy transition. Apart from being a beautiful person both inside and out Jena is sharp as a whip and advocates for her clients in all aspects. My family and I hold Jena in very high esteem and feel blessed to know her.

kiaoraehoa

Jena and the team at Great Expectations recently worked with me on a real estate sale and an estate auction.

I had dreaded the whole experience - but Jena was professional and extremely helpful through the whole process. ALL the employees at Great Expectations were the best !!! If anyone needs a truly honest and hard working team - they are who you want to use. 5+ stars !!!

donnabailey9999

Jena handled the estate sale and sale of a home for my elderly neighbors who had to go to assisted living.

She was very professional and always looked out for their best interests. She is extremely caring and compassionate which is hard to find these days. I would definitely recommend Jena/Great Expectations to anyone needing these types of services.

Erin Pagliei

She made this as simple and painless as possible.

Any time something will sign they brought me the documents. They mailed me the checks. This was an awesome experience and would use them people again for sure!

nursewee

Awesome people to work with.

Helped a elderly couple sell the content of their home and worked hard to sell their home. Always keep in communication with them with updates. Professional in every way! Highly recommended

primo1969

Their knowledge of the area and what was available for first time buyers make the process less stressful and kept more money in our pocket

Patti W.

Absolutely outstanding and the best!

Jena and Great Expectations was a blessing! We contracted her to complete the estate sale and house sale and we are so glad we did! Everything was handled in a professional and superb manner. The estate sale was held within one month of our initial contact and the house was sold within 2 months of completion of estate sale. Communication was thorough and timely. We highly recommend Jena and her team to all -- you will be impressed!

bhtroemel

Jena and her team exceeded our expectations!

Jena was very responsive, knowledgeable, professional and fun to work with during the entire process. In fact, we were so grateful to have her because she promptly noticed and corrected mistakes made by the other agency that we may have not noticed. The photos taken of our house were beautiful and the marketing was top notch! We highly recommend Great Expectations Realty!

lrobinson617

We had a Wonderful experience with Kate looking for our forever home.

..She is dedicated and knowledgeable about Real Estate and really listens to your bucket list for the home you are looking to buy... She's there on a moments notice too 😉 If we ever have to move again, she's out gal !!! But right now moving from Michigan and back to Florida, move is not a good word for us 😁 Anyway if you're looking for a EXCELLENT Realtor, look no further, you've found her in Kate Burt !!!💯 Sincerely.... George and Debi Phillips

George & Debi Phillips

Jena and her team exceeded our expectations!

Jena was very responsive, knowledgeable, professional and fun to work with during the entire process. In fact, we were so grateful to have her because she promptly noticed and corrected mistakes made by the other agency that we may have not noticed. The photos taken of our house were beautiful and the marketing was top notch! We highly recommend Great Expectations Realty!

lrobinson617

Jena and her team helped us navigate the in's and out's of finding and purchasing our home.

Their knowledge of the local housing market is extensive while staying within our parameters financially and housing requirements. Jena was able to negotiate a price reduction on our behalf that was quite a large amount and greatly appreciated. Her experience and vast knowlegde in all aspects of real estate,also helped us vacate the rental contract we were in, which with her advice was an easy transition. Apart from being a beautiful person both inside and out Jena is sharp as a whip and advocates for her clients in all aspects. My family and I hold Jena in very high esteem and feel blessed to know her.

kiaoraehoa

Jena and her team are the best, They managed two sales and a purchase of Real estate for us on in one year, Highly recommend

Manuel Talavera

Jena helped us navigate the in's and out's of finding and purchasing our home.

Her knowledge of the local housing market is extensive while staying within our parameters financially and housing requirements. Jena was able to negotiate a price reduction on our behalf that was quite a large amount and greatly appreciated. Her experience and vast knowlegde in all aspects of real estate,also helped us vacate the rental contract we were in, which with her advice was a easy transition. Apart from being a beautiful person both inside and out Jena is sharp as a whip and advocates for her clients in all aspects. My family and I hold Jena in very high esteem and feel blessed to know her.

patriciamet13

We tried to sell by owner until we got frustrated and a friend referred us to jena.

We we're worried we would make less but she showed us we had under valued it and we actually made more!

VRZ Consulting

My experience was as an unrepresented buyer working with Jena as the sellers realtor.

She was very professional, extremely helpful and responsive, and overall just a pleasure to work with. She went above and beyond my expectations and made the home buying experience a smooth and enjoyable one.

hope scollan

Very good experience and very knowledgeable about our neighborhood.

We got very close to our listing price and had multiple back-ups offer if the primary one did not work out. Worked with us all thru closing.

user96825845

Jena and the Great Expectations Realty team did an awesome job for my family!

My mother was selling her home of 30 years to live closer to me. Jena predicted that people coming through the estate sale often become the home purchaser. That's exactly what happened! Jena's kind attitude and attention to the myriad of details made all of this possible.

Inner Lotus

Jena is a true professional.

She was careful to walk us through each step of listing and selling our home so that we fully understood the process. She made the process convenient and seamless. If you are looking for a truly hands on broker, look no further. We will be recommending Jena and her team to our friends and family.

Mathew Turner

Jena and her team did an excellent job for us finding the right home for us.

They were so helpful and just did a wonderful job representing us. Looking forward to working with them again in the near future.

badrynka

Excellence.

If they can sell my property, they can sell anything. Always available to answer any questions that we had, and there were many Jena and her team went to every city meeting and went above and beyond. Will use again and again

Heather Call

Absolutely the most outstanding agency in St Augustine.

If you need someone to handle an estate sale, home sale, or both, look no further! Jena Baker and her team are the best!

Benjamin Troemel Jr

From the very first moment Jena came for consultation, her extraordinary character, knowledge and work ethics were evident.

She and her staff handled a very complex estate from liquidating contents, to hosting marketing events, to staffing the empty dwelling, and everything in between. Since I live far from the estate to be sold, it was particularly comforting that Jena was available to handle every issue. The marketing skills Jena uses provide extraordinary coverage and are quite impressive. Her guidance was always thoughtful. It took a very special person to sell this extremely unique house and she did it!

Ddough2309
Reviews on Zillow
Average Rating
"Jena helped us navigate the in's and out's of finding and purchasing our home. Her knowledge of the local housing market is extensive while staying within our parameters financially and housing requirements. ... more "
5/5.0
by patriciamet13
"Jena with Great Expectations Realty offered an excellent service when recently selling our business property.
She is professional, efficient and excellent at communicating with us on every aspect ... more "
5/5.0
by danijelapope
"From the very first moment Jena came for consultation, her extraordinary character, knowledge and work ethics were evident. She and her staff handled a very complex estate from liquidating contents, ... more "
5/5.0
by Ddough2309

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